terms & conditions
booking
A 30% deposit is required to confirm your booking.
Your balance is due 60 days before your trip.
In the unlikely event of you needing to cancel or reschedule your trip, we will assist you with a refund or date change (subject to a small administration fee, and in accordance with the T&C’s of the properties that you’ve booked).
more about the booking process
payment options
We accept payments via flywire – our secure online payment gateway:
- local EFT
Simply make a payment into a local bank account in your own country. (No additional bank fees).
- credit / debit cards
Pay with your credit/debit card. (Subject to an additional 2.5% bank fee; USA bank cards 3.1%)
Alternatively, pay in any of the following ways:
- bank transfer
Payment via direct bank wire. (All bank charges for your account.)
- paypal
Pay via PayPal. (Subject to an additional 4% service fee.)
- cryptocurrency
We accept payments in Bitcoin. (Simply use the USD exchange rate of the day. No fees.)
cancellation
In the unlikely event of you needing to cancel or reschedule your trip, we will assist you with a refund or date change (subject to a small administration fee, and in accordance with the T&C’s of the properties that you’ve booked).
PLEASE NOTE: Refunds will be determined according to the cancellation policy of each individual establishment. (Please ask us about your hotel / villa’s cancellation policy, if you’re unsure.)
We advise you to take out travel insurance that will cover you in the unlikely event of you having to cancel your holiday.
general
Zanzibar Retreats acts in the capacity of tour operator for clients in making their tour arrangements. All bookings, cancellations, coupons, receipts and tickets issued by Zanzibar Retreats are subject to the terms and conditions stipulated by the suppliers.
Zanzibar Retreats shall be exempt from any liability for loss, damage to property, accidents, delays, irregularities or other occurrence beyond its control.
zanzibar retreats is a travel company formed in 2003 by Claudia Batschari and Richard Boome. More about us…
Zanzibar Retreats
25 Trill Road, Observatory, 7925, Cape Town, SA
Email: info@zanzibar-retreats.com
Telephone: +27 83 235 3643
